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Frequently Asked Questions
 
turfpallets
 

Does prices online include delivery and vat?

All prices online include delivery and vat if you are in scotland or other rural parts of the country we may not be able to deliver to you and you will be refunded.

What is the minimum order?

We do not have a minimum order if you want your can have just 1 roll!

Saturday Deliveries?

All saturday deliveries include a surcharge of £25.00.

How much notice do you need for delivery?

As long as your orders placed before 2pm we can deliver next day.

How Much is delivery?

There is a £10.00 charge on all orders, this covers the packaging and handling fees. All prices online include delivery and vat if you are in scotland or other rural parts of the country we may not be able to deliver to you and you will be refunded.

Do i receive an invoice?

You will receive a email invoice which can be used as a invoice if you need a VAT receipt please contact our office.

 

Do you provide a laying service?

Yes we have a full team of trained landscapers who can tackle any job big or small.

Is delivery kerbside?

Unfortunately delivery is kerb side but our couriers are usually quite good and will do there best to get the pallet to your desired spot.

Do i need to be there on delivery?

You do not need to be there on delivery but we always recommend you leave a note on your door to let our drivers know its fine to drop it.

How long do i have to lay my turf on delivery?

Turf must be laid within 6 hours, in hot conditions!

   
Complete Lawn Services Limited | Telephone : 0845 459 7856 | Fax : 01928 58 99 77 | Email: info@completelawns.co.uk